Protected Cell Company

A Protected Cell Company (PCC) is an insurance vehicle whereby multiple 'cells' are connected to a core, creating a single legal entity. Any protected cell created has its own distinct name or designation however, it does not constitute a legal person which is separate from the Protected Cell Company.

Discover More

Insurance Managers

At Jatco Insurance Managers Limited we strive to offer innovative, flexible solutions that deliver the full benefits of today’s alternative risk mechanisms backed by a solid foundation of knowledge, experience, and industry leadership. Our aim at Jatco Managers is to develop cost-effective alternative risk solutions that enable clients to maintain affordable and flexible insurance coverage, improve cash flow, and control expenses.

Discover More

Personal Insurance

Customer Tools

File a Complaint

Jatco’s aim is to ensure that the highest standard of service is given, doing our very best to deal with your insurance requirements in the most efficient manner. However, concerns about some aspects of our service can occasionally arise. In such circumstances Jatco’s staff have wide authority to settle problems and will do everything they can to help. Your broker should be your first point of contact. In the unlikely event that your complaint is unresolved, please write to:

Ms Roberta Saglimbene, The Complaints Manager, Jatco Insurance Brokers PCC Limited, The Reed Centre, “Blue Harbour”, Ta’ Xbiex Marina, Ta’ Xbiex XBX 1027, Malta.  The Complaints Manager will acknowledge your letter within 5 working days explaining how we will handle your complaint.  You can rest assured that we will handle your complaint fairly and promptly.

Having received a reply from the above manager, if you are still not happy with the way in which a complaint has been handled, you may also refer your complaint to The Office of the Arbiter for Financial Services, 1st Floor, St Calcedonius Square, Floriana FRN 1530 Malta, Freephone (for local calls): 80072366, Tel: (+356) 21249245, email complaint.info@financialarbiter.org.mt.  You can download a complaint form (available in Maltese and English) from www.financialarbiter.org.mt refer to the page “For Consumers” and proceed to “Submit a Complaint”.”

We assure you of our commitment  where “individual attention you deserve” is our motto!