We are currently seeking to recruit an Insurance Administrator to join our growing team. The ideal candidate will be motivated, proactive, and capable of managing client accounts while contributing effectively within a team environment. Experience in General Business insurance and handling corporate and individual clients is considered a strong asset.

 

Key Responsibilities

  • Selling insurance solutions to new customers and upselling to existing clients
  • Supporting business development initiatives, including identifying growth opportunities within existing portfolios and assisting in the generation of new business;
  • Building and maintaining strong, long-term client and market relationships
  • Cultivating lasting customer relationships
  • Meeting defined performance targets and service standards
  • Managing General Business, corporate, and individual client accounts
  • Quoting, placing, and issuing General Business insurance policies from quotation to policy stage
  • Obtaining competitive terms and suitable coverage from local and foreign underwriters
  • Preparation of Broker slips and policy handling
  • Preparing renewals, remarketing policies, and handling day-to-day client enquiries
  • Supporting General Business claims handling, where required
  • Attending meetings with clients, insurers, and key market stakeholders
  • Upholding high ethical standards and ensuring compliance with all regulatory and company requirements
  • Reporting customer appraisals or complaints
  • Chasing outstanding payments and carrying out related administrative duties
  • Participating in Departmental Meetings

 

Candidate Profile

  • A minimum of two (2) years’ proven experience working in the insurance industry;
  • Proven experience in General Business insurance, including corporate and individual clients
  • Experience dealing with insurers, underwriters, and intermediaries
  • Ability to work under pressure and manage multiple priorities
  • Strong communication, organisational, and interpersonal skills
  • A proactive, reliable, and customer‑focused approach
  • Ability to work independently as well as collaboratively within a team
  • High level of IT literacy, with proven ability to learn new systems, platforms, and digital tools efficiently
  • Professional insurance qualifications will be considered an asset